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Payment Policy

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Payment Methods

  • Framefly Tech accepts the following payment methods for your convenience:

    • Major credit cards: Visa, MasterCard, American Express

    • PayPal

    • Bank transfers (where applicable)

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Payment Security

  • We prioritize the security of your payment information. All transactions are encrypted using Secure Socket Layer (SSL) technology to ensure that your data is protected.

  • We do not store your credit card information on our servers. All payment processing is handled by secure third-party providers.

 

Transaction Confirmation

  • Once your payment is successfully processed, you will receive a confirmation email with your order details. Please retain this email for your records.

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Pricing and Currency

  • All prices are listed in USD and include applicable taxes unless otherwise specified.

  • Framefly Tech reserves the right to change prices at any time without notice. Prices stated at the time of order placement will apply.

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Payment Issues

  • If there is a problem processing your payment, our customer service team will contact you for resolution. In the event of payment failure, we reserve the right to cancel your order.

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Warranty Policy

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Manufacturer’s Warranty

  • All products sold by Framefly Tech come with a manufacturer’s warranty, which covers defects in materials and workmanship. Warranty terms and conditions vary by manufacturer and product. Specific details are provided on the individual product pages.

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Warranty Duration

  • The duration of the manufacturer’s warranty typically ranges from one year to several years, depending on the product and manufacturer.

 

Warranty Claims

  • To initiate a warranty claim, please contact our customer service team at support@frameflytech.com or call us (833) 287-0501 with your order number, product details, and a description of the issue.

  • We will guide you through the warranty claim process and may coordinate directly with the manufacturer on your behalf.

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Exclusions and Limitations

  • The manufacturer’s warranty generally does not cover:

    • Physical damage caused by user mishandling

    • Damage due to external factors such as accidents or unauthorized repairs

    • Normal wear and tear

  • Refer to the specific warranty terms provided by the manufacturer for a full list of exclusions.

 

Extended Warranty Options

  • Framefly Tech may offer additional extended warranty options for certain products. Details will be available at the time of purchase for qualifying items.

 

Warranty Limitations

  • Framefly Tech is not responsible for any indirect, incidental, or consequential damages from the use of products purchased through our website.

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